Take Steps to Prevent Future Filing by Serial Filers
In addition to responding promptly and appropriately when sued, it is important to take steps to prevent future filing by serial filers when possible. To do so, businesses should regularly audit their premises for any ADA compliance issues and proactively address any problem areas that are discovered. This will prevent unnecessary litigation in the long run and help ensure customer satisfaction. Additionally, businesses should consider establishing a customer complaint process with specific protocols to address customer concerns quickly and efficiently. Although there are no guarantees to getting these lawsuits, attaining the help of a Certified Access Specialist can drastically reduce the chances of getting hit with a lawsuit. By obtaining an Access Inspected certification, you are signaling that your facility has been inspected and meets all requirements by the ADA. We have helped many businesses get ADA compliant, as well as had cases dropped from clients already involved in a lawsuit. Call today and schedule a free consultation.