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What to Do When Faced With Serial ADA Filers

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What to Do When Faced With Serial ADA Filers

Blog: What to Do When Faced With Serial ADA Filers
January 8, 2023 |

Defense against Serial Filers

Serial ADA filers can be a daunting prospect for business owners, as multiple lawsuits increase the risk of large monetary penalties. Understanding the situation and preparing a comprehensive defense is key to managing serial ADA filers as efficiently and effectively as possible.

Respond to Lawsuits Swiftly and Professionally

It is important to respond to any ADA violation lawsuit in a timely and professional manner. This includes acting quickly, abiding by the applicable statutes of limitations, properly documenting all related events, and communicating with the plaintiff’s attorney as needed throughout the process. Additionally, if any settlement negotiations begin, it may be beneficial to consult an attorney well-versed in disability law for assistance.

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Take Steps to Prevent Future Filing by Serial Filers

In addition to responding promptly and appropriately when sued, it is important to take steps to prevent future filing by serial filers when possible. To do so, businesses should regularly audit their premises for any ADA compliance issues and proactively address any problem areas that are discovered. This will prevent unnecessary litigation in the long run and help ensure customer satisfaction. Additionally, businesses should consider establishing a customer complaint process with specific protocols to address customer concerns quickly and efficiently. Although there are no guarantees to getting these lawsuits, attaining the help of a Certified Access Specialist can drastically reduce the chances of getting hit with a lawsuit. By obtaining an Access Inspected certification, you are signaling that your facility has been inspected and meets all requirements by the ADA. We have helped many businesses get ADA compliant, as well as had cases dropped from clients already involved in a lawsuit. Call today and schedule a free consultation.

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We as a society are morally obligated to provide proper accessibility for the disabled. At Building Principles, we believe that most business owners have every intention of making their business fully accessible. Our CASp Inspectors aim to help those business owners with the best intentions provide an accessible place to purchase goods and services for everyone. By creating an accessible environment, you send a message to the almost 26% of Americans living with disabilities that you care and can positively affect your business.

If you are looking to get your business ADA compliant and want protection from costly ADA lawsuits. Don't hesitate and give us a call or contact us at the link below to get a quote for your business, and see how we can get your business accessible and protected today.

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